Information we collect
When you complete the quote form on our site, we collect the information you provide: name, phone number, email address, zip code, and language preference. We may also collect the type of Medicare coverage you are interested in.
Our site uses essential technical cookies for basic functionality and an anonymous analytics tool (Vercel Analytics) to understand how the site is used. We do not sell or share personal data with third parties for marketing purposes.
How we use your information
We use your information solely to respond to you and offer guidance about Medicare options available in Florida. The email and phone number you provide may be used for follow-ups related to your inquiry.
We will never use your information for purposes other than the reason you contacted us. If you no longer wish to receive communications from us, you may request this at any time by replying "STOP" to any message or by writing to us directly.
Sharing information
We do not sell, rent, or transfer your personal information to third parties. We may share limited technical data with service providers that operate this site (Vercel for hosting, Resend for transactional email), under strict confidentiality agreements.
If required by law — for example, under a court order — we may be obligated to disclose information. In any other case, your information stays within CIENEL Insurance Group.
Cookies and analytics
This site uses essential cookies for basic functionality. We use Vercel Analytics to measure traffic in an anonymous and aggregated way — no personally identifiable data is collected through this service.
We do not use third-party cookies for advertising or cross-site tracking. If you block essential cookies through your browser settings, some site functions may not work properly.
TCPA consent
By submitting the quote form on this site, you agree to receive communications from CIENEL Insurance Group related to your inquiry, including text messages or calls to the number you provided. Your consent is not a condition of receiving services.
You may revoke your consent at any time by replying "STOP" to any text message, or by notifying us in writing. Revocation takes effect as soon as we process it. Under the Telephone Consumer Protection Act (TCPA), you have the right to file complaints with the FCC if you believe your rights have been violated.
Your rights
You have the right to request access to the personal information we hold about you, correct inaccurate data, request its deletion, and revoke any consent you have given. To exercise any of these rights, write to us at the email address shown at the bottom of this page.
We handle requests within a reasonable timeframe at no cost to you. If you believe we have not properly addressed your request, you have the right to file a complaint with the relevant data protection authority.